Client

A technology-embracing, crude oil refining and petrochemical company in KSA. Committed to environmentally friendly processes, they are the biggest producers of white products like diesel, gasoline, petrochemicals, etc.

Requirement

Enhance and upgrade their existing intranet portal from MOSS 2010 to MOSS 2013 and re-brand the intranet look and feel according to their new branding guidelines. Automate multi-level approval; processes and multiple support forms, expedite processes and tasks, and integrate the system with IT Help Desk and other legacy systems including SAP and ADs.

Goal

Achieve a standardized intranet portal that enables faster and easier access to application and accurate company information, with advanced security features, all resulting in superior operational efficiency.

Challenges

Upgrading the existing intranet portal to MOSS 2013 can be done either by complete migration or just enhancing the existing features including InfoPath forms, news, announcements, circulars, and staff movements, policies and procedures, etc

The existing intranet portal MOSS 2013 had the following issues:

System anomalies that directly impacted turnaround times

Complex workflows with up to 10 levels of condition-based approvals

Poor inter departmental communication

Poor collaboration

Disorganized document management

Solution

Utilizing the advanced capabilities of MOSS or Microsoft Office SharePoint Server, we developed an efficient solution and implemented it in multiple stages.

Deployed, configured, and migrated to MOSS 2013 and then commenced department level implementation.

Developed Master pages and implemented customized themes that reflected their brand new identity.

Using SharePoint capabilities, we automated various department level forms and workflows.

Developed multiple custom web parts to meet unique department requirements.

Included enterprise and people search functionality integrated with SAP and LDAP.

Results

Post implementing our SharePoint based intranet portal, with an aim to upgrade the client’s existing system to offer better features and added capabilities, we achieved:

Migration to MOSS 2013

To upgrade the client’s existing intranet portal, we deployed, configured and migrated the system to Moss 2013. This resulted in

  • Advanced features
  • Quick approval processes
  • Faster turnaround time

Automated processes and integrations

Automating complex workflows with multiple approval levels achieved great results. SharePoint workflows and InfoPath forms were used for automation, resulting in:

  • Expedited processes
  • Quick approval processes
  • Smooth integrations with SAP, IT help desk, LDAP, etc

Customized themes

Customized themes reflected the brand’s new identity. The master pages went well with the updated style and brand. The solution was fully aligned with the brand’s new look and enabled better integrations with existing applications and other legacy systems.

Benefits

The client has achieved various business benefits by implementing our effective SharePoint based intranet portal.

Reduced Turnaround time

Implementing our SharePoint based intranet portal solution reduced the rollout time while developing additional sites for different departments.

Timely Updates

All power users are well trained to manage the sites directly, implementing the system eliminates dependency on IT assistance.

Automated Processes

Automating multiple processes improved cycle time and accountability, considerably reducing paper usage.

Consistent with brand identity

The system is updated to the latest branding guidelines, it was completely consistent with the company’s enhanced look and feel.

Scalable and Secure Integrations

Our system is designed to be flexible and scalable, to be accommodative to future business needs. Being integrated with multiple powerful security features, the infrastructure ensures superior security.

Social Features

Easy to integrate with multiple social features like wikis, blogs, other forums for document sharing, tags, searching, etc.

Centralized communication

The system ensures centralized communication with shared and reusable functionalities across various websites and with very useful collaborative tools.