Client

A UAE-based business conglomerate in the manufacturing and marketing sector with more than 50 decades of experience, running 80+ operation facilities in more than 35 countries. With more than 8- brands under its umbrella, they are industry leaders in the middle east.

Requirement

To digitize nonconformance management and thereby eliminate processing delays through seamless notifications and email alerts.

Challenges

Report tracking and analyzing nonconformance risks across the client’s 80+ business facilities without an automated non conformance management system resulted in:

Poor documentation

Error-prone manual paper based processes

Challenging to track status

Lack of automation caused avoidable obstacles

Solution

By leveraging the capabilities of Microsoft SharePoint, we designed a digitized software solution with unique features and benefits to automate nonconformance management, enabling authorized departments and employees to track and report effortlessly.

Automated conformance management

Central repository to track all non conformance report tracking lifecycle management

Organized documentation

Email integration meant the management team received automated alerts and emails of upcoming events or cases

Expedited processes

Easy and friction-free document capture

Dynamic report generation

Results

Post implementation of our feature-rich, SharePoint based nonconformance management system, the client achieved:

A centralized system to track and record all non conformance risks and corrective actions taken.

A cloud based storage platform.

Nonconformance management simplified regulatory compliance.

Email integrations ensure real-time alerts and notifications save time between initiation and approvals.

Corrective action preventive action solution (CAPA) fosters early detection of errors.

Detailed analytics on nonconformity helps take data-driven corrective measures.

Benefits

Our client achieved significant business benefits by implementing the SharePoint based nonconformance management system:

Assured regulatory compliance

Streamlined nonconformance reporting and management processes.

Risk mitigation through root cause analysis.

Prevents recurrence of nonconformities.