Our client's biggest concern was how difficult it was to track and manage the appraisals with their manual, excel-based system. Through our automated and centralized performance appraisal solution, they could receive analytics dashboards with all the required details. Our system provides categorized dashboards with specified information concerning the CEO, head of the division, head of the department, managers and employees.
Defined KRA and KPI
Another primary requirement was a more advanced and standardized appraisal system to make the results more accurate. To do the same, we developed a solution with various predefined Key Result Areas (KRA) and Key Performance Indicators (KPI) for the organization, divisions, departments and employees. This would make the process more systematic, standardized and unbiased.
Review and reports
The final requirement was the capability to review appraisals and generate reports. We have integrated mid-term and year-end reviews to ensure the consistency of employee performance. This would enable our client company to ensure the employees are working as they are required to. The system also generates KRA reports and employee appraisals which the organization can use to make better decisions regarding their employees.